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250005PI

Revenue Cycle Management Analyst II Remote

Position #: 250005PI
Position: Revenue Cycle Management Analyst II Remote
UH Facility: University Hospitals
Shift: Days
Status: Full-time
Work Days of Week: M-F

City: Shaker Heights

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ABOUT US

To Heal. To Teach. To Discover.

These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health care professionals and support staff who choose to join University Hospitals and Be the Difference.

From entry to executive level, every position and every professional at University Hospitals has a direct impact on our ability to offer excellent care to our patients, their families and our community.

Join Us and Be the difference in Advancing the Science of Health and the Art of Compassion.

Equal Opportunity Employer – veterans and individuals with disabilities

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JOB DESCRIPTION & QUALIFICATIONS

Description

A Brief Overview

This position supports revenue cycle operations through the set-up, configuration, analysis, monitoring, and maintenance of the system and operational training support

What You Will Do

  • Reporting & Analytics (50%):
    • Performs audits and analyses of accounts receivable/transactions to ensure the accuracy of claims/receivables, identifies issues, and recommends solutions.
    • Generates reports including writing complex queries to perform analysis on data within the Revenue Cycle. Uses independent judgment to write queries that extract the necessary data from the Revenue Cycle software.
    • Monitors work lists as assigned by manager on a weekly basis, assists users in resolving work list items, and reports status to Senior Analyst for compilation to manager
    • Analyzes performance indicators for inconsistencies and reports to senior analyst or manager.
    • Analyzes Data and Reports, Recognizes problems, develops relevant facts, formulates alternative solutions and decides on appropriate conclusions
    • Establishes effective work relationships with department members as well as other end users.
  • Command Center & Customer Support (35%):
    • Provides daily technical and application support for Revenue Cycle end users
    • Creates and distributes end user communications in a timely manner
    • Reports change control needs to Senior Business Operations Analyst on a weekly basis.
    • Performs master file maintenance as needed to optimize operational performance.
    • Reviews software and service pack delivery content and assist manager in evaluating the impacts of implementing the software.
    • Provides subject matter expertise to operational staff as it relates to operational solution requirements.
    • Maintains the ability to utilize the available technology to its fullest potential. (i.e., shortcuts, provides others with helpful hints, etc.).
    • Coordinates updating departmental policy and procedure manuals to coordinate with software changes.
  • General (15%):
    • Maintains access to and serves as administrator for all payer websites, software and specific sites for the Central Business Office.
    • Participates in Process improvement initiatives as assigned by manager.
    • Assist Revenue Cycle departments with Special Projects and various duties as assigned.

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

  • High School Equivalent / GED (Required)

Work Experience

  • 5+ years of financial analysis, collection, billing, or follow-up experience knowledge. (Required)

Knowledge, Skills, & Abilities

  • Must have excellent operational knowledge, functional and/or technical knowledge in order to deploy revenue cycle software and related business processes. (Required proficiency)
  • Detail oriented and organized, with good time management skills. Ideal candidate would possess superior analytical and problem solving abilities (Required proficiency)
  • Knowledge of ICD Diagnosis, ICD Procedure codes, CPT codes and medical terminology. (Required proficiency)
  • Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
  • Notable client service, communication, presentation and relationship building skills. (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
  • Must have strong written and verbal communication skills. (Required proficiency)
  • Proficient in data entry skills. (Required proficiency)
  • Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e., printers, copy machine, FAX machine, etc.). (Required proficiency)
  • Knowledge of Soarian, Quadax, Athena and/or Affinity software and query language. (Preferred proficiency)

Physical Demands

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

Travel Requirements

  • 10%

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LOCATION

University Hospitals is a national leader in healthcare that takes pride in calling North-East, Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.

Working at University Hospitals video

Working at University Hospitals

Careers at University Hospitals offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As a leader in our industry, our staff share a commitment to Be the Difference in the lives of our patients and our communities, from Northeast Ohio and beyond. Take a look at this video to discover how we’re building an organization for the future, today. Note: video content was obtained prior to the COVID-19 pandemic.

Learn More

Read Video Transcript

ANEESAH DAVIS: You have a choice to be here or not be here. The choice for me to just actually just stay here is just, I love it. I love it here to be honest and the opportunities that it allowed me to have and grow. That's basically why I choose to stay here. SONORA HOWSON: My favorite part is probably the people I work with. I mean I'm interested in the procedures and I feel like we do a lot of good. But like the thing that has me excited to come back every day is just that I work with such an incredible team. Really talented people and it feels like a family. I know that's like kind of trite to say but it does feel like that. ALVIN MANIGAULT: One of the things I was really impressed with my time being at UH, just from a managerial and leadership perspective, I think they do a phenomenal job. My leadership specifically in terms of just being involved and engaged and also listening as well to matters, issues or concerns and then working to establish some type of implementing change. I think subsequently for me as an employee, it really makes me feel as if I'm heard, my voice is heard and that also my perspective can have an impact on the overall overarching picture as well.

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To contact University Hospitals Human Resources department, or to request a reasonable accommodation, please call 216-767-8900 or send us an email at employment@uhhospitals.org


Equal Employment Opportunity Statement

It is the policy of University Hospitals to provide equal opportunity to all of our employees and applicants for employment. Decisions concerning employment, transfers and promotions or other conditions of employment are all made upon the basis of the best qualified candidate without regard to race, color, national origin, age, religion, veteran status, disability, gender, sexual orientation, gender identity, or marital status in accordance with Federal and Ohio law. A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself. EEO is the Law

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