Operations Data Analyst (Grant Funded)

Position #: 24000DH8
Position: Operations Data Analyst (Grant Funded)
UH Facility: University Hospitals
Shift: Days
Status: Full-time
Work Days of Week: M-F, no Sundays or Holidays

City: Shaker Heights

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ABOUT US

To Heal. To Teach. To Discover.

These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health care professionals and support staff who choose to join University Hospitals and Be the Difference.

From entry to executive level, every position and every professional at University Hospitals has a direct impact on our ability to offer excellent care to our patients, their families and our community.

Join Us and Be the difference in Advancing the Science of Health and the Art of Compassion.

Equal Opportunity Employer – veterans and individuals with disabilities

JOB DESCRIPTION & QUALIFICATIONS

Description

A Brief Overview

Performs data analytics, process observations and documents workflow processes to identify potential operational improvements across the UH health system.

What You Will Do

This role is directly responsible for assisting Operations Engineers (OE) and Senior Operations Engineers (SOE) with multiple Value Improvement Program (VIP) and High Reliability Organization (HRM) Process Improvement (PI) initiatives.
Under the direction of the facilitating OE or SOE, assist multiple PI teams with:
• Documentation and analysis of complex processes

• Assist teams comprised of 5 – 15+, matrixed, cross-functional subject matter experts from multiple interdisciplinary areas of the organization

• Assist with estimating, calculating and validating significant measurable return on investment
Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
Manages and builds customer relationships.
Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
Assists in planning and project phases and components and helps coordinate the implementation of initiatives.
Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
Performs other departmental duties as required.

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

Bachelor’s Degree (Required) and
Industrial Engineering background (Preferred)

Work Experience

1+ years of office/intern/professional work environment/related experience (Required) and
Experience working in healthcare environment (Preferred)

Knowledge, Skills, & Abilities

Must have basic understanding of process redesign, system implementation, return on investment, and organizational change initiatives. (Required proficiency)
High standards of integrity, strong personal work ethic, creative problem solving skills, and flexible work approach (Required proficiency)
Notable client service, communication, presentation and relationship building skills (Required proficiency)
Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
Must have strong written and verbal communication skills (Required proficiency)
Proficiency with Microsoft Office tools (Power Point, Excel, Word and Visio) (Required proficiency)
Minitab statistical software capability (Preferred proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

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LOCATION

Working at University Hospitals

Careers at University Hospitals offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As a leader in our industry, our staff share a commitment to Be the Difference in the lives of our patients and our communities, from Northeast Ohio and beyond. Take a look at this video to discover how we’re building an organization for the future, today. Note: video content was obtained prior to the COVID-19 pandemic.

Learn More

Read Video Transcript

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Contact Us

To contact University Hospitals Human Resources department, or to request a reasonable accommodation, please call 216-767-8900 or send us an email at employment@uhhospitals.org

Equal Employment Opportunity Statement

It is the policy of University Hospitals to provide equal opportunity to all of our employees and applicants for employment. Decisions concerning employment, transfers and promotions or other conditions of employment are all made upon the basis of the best qualified candidate without regard to race, color, national origin, age, religion, veteran status, disability, gender, sexual orientation, gender identity, or marital status in accordance with Federal and Ohio law. A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself. EEO is the Law

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