A Brief Overview

Supports injured athletes by facilitating office visits within physician office practices.

What You Will Do

• Responsible for following patient care from check in to check out.
• Liaison between patient, physician or physician office staff.
• Responsible for taking patient history, triage, and documentation.
• Design and educate patients on home exercise protocols per the physician’s request.
• Responsible for patient setup and education of in-office procedures.
• Prepares for and assists physician with in-office procedures.
• Responsible for brace and crutch fitting and DME education.
• Triage patient messages, phone calls and questions appropriately, whether it is resolving the issue within the scope of practice or utilizing physician, nurse and other ancillary staff as needed.
• Counsel patient regarding diagnosis, treatment options, and outcomes.
• Supports the Rehabilitation clinic operations to optimize patient throughput.
• Supports Rehabilitation Services patients as directed by the Physical Therapist or Occupational Therapist.
• Performs role of Athletic Trainer – Outreach Staff if participating in offsite event coverage.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.