Job Description & Qualifications
“To Heal. To Teach. To Discover.” At University Hospitals, these words represent more than just our mission; they encapsulate the opportunities available to the numerous world-class doctors, nurses, healthcare professionals, and support staff who choose to join UH and make a difference.
The Trauma Advocacy Coordinator role within the Cleveland Medical Center offers a unique chance to become part of a dynamic, collaborative interdisciplinary team. This position adds value to patient care and significantly assists individuals with various issues.
We currently offer an opportunity for a Full Time days, Trauma Advocacy Coordinator to support high risk trauma patients in Cleveland.
Joining our team comes with several benefits, including:
- Free parking for regular status caregivers
- Tuition reimbursement
- Full benefits and retirement
- Support for continuing education, career growth, and professional development
A Brief Overview
The Trauma Advocacy Coordinator provides assistance to victims and families impacted by traumatic events while connecting them with appropriate resources. Establishes relationships and collaborates with key hospital and community partners. Responsible for leading comprehensive injury, violence prevention and peer support efforts with internal and external community partners.
What You Will Do
- Provides advocacy on behalf of all injured patients and their families through collaboration with hospital and community-based services, including: law enforcement, courts, social services, mental health providers and substance abuse services.
- Provides support to individuals and their families impacted by traumatic events by connecting them with relevant information and applicable community resources and support programs, providing advocacy and follow up support as needed.
- Collaborates with social work, transitional care coordinators and providers to provide appropriate interventions for at-risk patients based on risk assessments (E.g.: Columbia, Audit C, PTSD, etc.) and provider referrals.
- Uses evidence-based practices to provide strategic direction for trauma and violence prevention efforts. Develops and conducts community education on safety concerns and social determinants of health (E.g.: Food insecurity, substance use, housing insecurity, etc.) as appropriate.
- Participates in the evaluation of community-based violence and prevention programs, public awareness campaigns and injury and or violence prevention outreach events.
- Designs, implements, and conducts ongoing processes and outcome evaluation for prevention interventions and project implementation.
- Establishes relationships and works collaboratively with key organizational stakeholders and community partners. Participates in regular meetings to review and assess progress of the program(s); on-going assessment of program relevance and impact; determine other priorities and needs or goals for the program and quality improvement initiatives.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
- Bachelor’s Degree in nursing, public health, social work or healthcare administration (Required)
Work Experience
- 2+ years experience in trauma, emergency, acute care, injury prevention, outreach, social work or community health (Required) and
- 2+ years experience with trauma patients, advocacy, crisis intervention, community outreach or patient education (Required)
Knowledge, Skills, & Abilities
- Demonstrate the ability to successfully deliver culturally responsive services (Required proficiency)
- Cultural knowledge of key populations that will be served through the program (Required proficiency)
- Commitment to providing client-centered, empowerment based services to victims and families impacted by violence or other traumatic events (Required proficiency)
- Knowledge of trauma informed care principles, crisis intervention and community resources (Required proficiency)
- Effective communication, interpersonal and program evaluation skills (Required proficiency)
- Advocacy and crisis intervention skills (Required proficiency)
- Ability to build and maintain community partnership through outreach and provide resource coordination (Required proficiency)
Licenses and Certifications
- Licensed Social Worker (LSW) (Required Upon Hire) and
- Licensed Independent Social Worker (LISW) (Preferred Upon Hire)
Position Details/Preferred Qualifications
The Trauma Advocacy Coordinator works with patients who are at high risk, who have experienced trauma, who have issues with addiction, those who have been victims of violence, etc. The ideal candidate will have strong advocacy skills, client and family-centered care experience, and provide crisis intervention support.
Physical Demands
- Standing Frequently
- Walking Frequently
- Sitting Rarely
- Lifting Frequently up to 50 lbs
- Carrying Frequently up to 50 lbs
- Pushing Frequently up to 50 lbs
- Pulling Frequently up to 50 lbs
- Climbing Occasionally up to 50 lbs
- Balancing Occasionally
- Stooping Frequently
- Kneeling Frequently
- Crouching Frequently
- Crawling Occasionally
- Reaching Frequently
- Handling Frequently
- Grasping Frequently
- Feeling Constantly
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Constantly
- Eye/Hand/Foot Coordination Constantly
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.

UH Cleveland Medical Center
UH Cleveland Medical Center is University Hospitals’ flagship academic medical center. With more than 1,000 registered beds, UH Cleveland Medical Center provides primary, specialty and subspecialty medical and surgical care in the heart of Cleveland’s University Circle.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










