Job Description & Qualifications
The Data Analyst has oversight of the credentialing database information, and is involved in data entry and integrity. This position works with the Manager for installation, maintenance, security, compliance with policies and procedures, and interfaces with UH users and system applications. Performs complex, diversified administrative, operational and strategic functions related to enterprise credentialing information management.
What You Will Do
- Data Maintenance:
• Analyze and manage all data maintained in system credentialing database following strict data standards.
• Maintain the hospital system’s Practitioner Directory by completing update and correction requests.
• Manage all pending staff records.
• Manage system house staff records in credentialing database.
• Manage system referring program.
• Monitor and maintain Ohio licenses, Nurse and House Staff DEA Suffixes and other ID numbers. - Database Development/Troubleshooting:
• Assist in the integration of new hospital acquisitions, including setting up staff records in MSOW, organizing scanned files, training new team members, developing privilege and other forms, etc.
• Assist Manager with creation of electronic work processes in the credentialing database.
• Participate in the development of new technologies, database modules, and upgrade testing.
• Troubleshoot and find solutions for issues with credentialing database, forms, connectivity, departmental shared drive and user errors. - Form and Web Development/Maintenance:
• Assist Credentialing Information System Supervisor with system privilege form development, editing and updates.
• Develop and maintain all interactive applications and forms, and work with report writers to develop peer evaluations and reports to support a paperless environment.
• Develop and maintain department intranet site.
• Develop and maintain departmental policies and procedures, and develop a structure to keep them organized in an electronic library. - Support:
• Assist other system and hospital departments with data updates, projects, interface troubleshooting and reports.
• Audit all initial appointment files of newly credentialed providers and status/privilege changes ensuring all requirements are met and set up the practitioner records in the credentialing database which feed multiple downstream systems.
• Functions as an agent of the protected peer review process.
• Plan and implement the reappointment process and assist and guide the process to completion.
• Support other members of the department (Coordinators, Credentialing Specialists, Provider Enrollment, Management and the Delegated Credentialing team) with training, troubleshooting, data updates, reports, process development and data projects.
• Train new credentialing database users for all levels of access.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Bachelor’s Degree preferably in business, computer science, or information systems (Required)
Work Experience
- 3+ years experience with databases, preferably in a networked healthcare environment (Required)
- Previous experience in medical staff credentialing (Preferred)
Knowledge, Skills, & Abilities
- Experience with managing large volumes of mixed data sources (Preferred proficiency)
- Experience with MSOW credentialing software, Crystal Reports, SQL Server, Adobe Illustrator, Adobe Photoshop, and Adobe InDesign also (Preferred proficiency)
- Work experience in performing process, operational and system audits (Preferred proficiency)
- Proficiency in Microsoft Excel, Word and Outlook (Required proficiency)
- Proficiency in Microsoft Access and Adobe Acrobat Professional (Preferred proficiency)
- Excellent verbal and written communication skills. (Required proficiency)
- Maintenance of confidentiality essential (Required proficiency)
- Demonstrated superior organization skills (Required proficiency)
- Ability to multi-task, adjust to change, establish priorities, work collaboratively and independently and under deadline pressure in a high-stress environment essential. (Required proficiency)
- Analytical thinker, organized, attention to detail is essential. (Required proficiency)
Licenses and Certifications
- CPCS, CPMSM, MSOW-C, Microsoft, Adobe, LEAN Six-Sigma training or other certification (Preferred)
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of posting of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, union negotiated contracts, budget and internal equity). This figure does not include, unless otherwise stated incentive pay or shift differential pay or the value of University Hospitals’ comprehensive benefits package, which includes healthcare, dental, vision, retirement plan options, and additional offerings. Click here to view complete wellness and benefits details.
For over 150 years, University Hospitals has been dedicated to our mission To Heal. To Teach. To Discover. Starting as a small Cleveland hospital in 1866, UH has grown into 18 hospitals and 40 health centers, serving 1 million people annually.
UH delivers exceptional care, advances medical innovation, and trains future healthcare leaders. Now, you have the opportunity to add your talents to this legacy of care. At UH, you’ll join a collaborative team in an inspiring environment where your skills and ideas will be valued. Together, we can continue to shape the future of healthcare and deliver on the promise of our mission for generations to come.
Equal Opportunity Employer – Veterans and individuals with disabilities.
At University Hospitals, everything we do is driven by our dedication to providing the highest quality patient care. All members of our team, regardless of whether they interact directly with patients, support our mission and share our commitment to caring, compassion, teamwork and providing an exceptional UH experience.
A career in professional services with University Hospitals provides challenging opportunities in:
- Operations – meeting the ever-evolving needs of the health care industry
- Learning – employing the most advanced, leading-edge health care technology
- Diversity – growing your experience by exploring multiple facets of various business functions
- Collaboration – working with cross-functional teams of the highest-caliber clinicians and support staff
Join us in advancing the science of Health and the art of compassion.
Equal Opportunity Employer – Veterans and individuals with disabilities.

UH Cleveland Medical Center
UH Cleveland Medical Center is University Hospitals’ flagship academic medical center. With more than 1,000 registered beds, UH Cleveland Medical Center provides primary, specialty and subspecialty medical and surgical care in the heart of Cleveland’s University Circle.
We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.
View complete wellness and benefits details on our Why Choose Us page.

We want you to make a career with us and we are here to support you – both in and out of work. Our comprehensive benefits program offers choice and flexibility to meet you where you are in your life.
- Medical Plans
- Dental Plans
- Vision Plan
- Paid Short and Long Term Disability
- Life and Account Insurance
- Additional Voluntary Benefits
- Wellness Programs and Plans
- Financial Health Resources
- Career Development Resources
- And More!
*Benefits may vary based on FTE Status and Position Type.


Working at University Hospitals
Careers at UH offers opportunities to provide care locally in the Cleveland area with the power to impact healthcare nationwide. As leaders in our industry, our staff share a commitment to be the difference in the lives of our patients and our communities from Northeast Ohio and beyond. Look at this video to discover how we’re building an organization for the future today.
Nightshift Module
Night shift provides a unique and rewarding opportunity for caregivers who thrive in a close-knit, supportive environment. With fewer distractions and a calmer atmosphere, you’ll have the chance to foster meaningful relationships with both colleagues and patients. The quieter pace allows for more in-depth patient connections, greater autonomy, and the opportunity to refine your skills. Whether it’s the flexibility to fit your lifestyle, the teamwork and problem-solving that come with a close-knit team, or the financial benefits of shift differential pay, night shift offers a space where you can grow both personally and professionally. If you excel in a late-night environment and appreciate the independence and collaboration it offers, our night shift team is the perfect fit for you!
Hear from our team about why they enjoy working the night shift and how it has shaped their careers.
Sara H.
Multi Modality
I like nightshift because the smaller staff helps me build connections and friendships with the staff around me. Helping us to better communicate without any issues, including doctors. I can work independently, keeping my thinking skills sharp. Even when it is quiet, it is never boring.










